Dependable help is hard to find
Many Kolkata families piece together support through word of mouth, with no reliable way to know who will actually show up.
Pre-launch — validating demand
Trusted help for ageing parents — planned for Kolkata.
ElderCare Kolkata is preparing a coordinated home-care and elder-health platform for Kolkata families — from daily assistance to nurse visits, with updates that reach children wherever they live. We are validating demand and preparing our first service network.
Joining early access is an expression of interest — not a booking, and not a commitment.
Why we are building this
Caring for parents from near or far should not feel uncertain
Providers are fragmented
Agencies, independent attendants and nursing bureaus all work differently, and verification is often unclear or absent.
Families need visibility
When children live in another city or abroad, they often learn about a parent's day second-hand — or not at all.
Assistance is not nursing
Everyday support with mobility, meals and companionship is different from clinical nursing. Mixing the two is unsafe; we keep the distinction explicit.
Planned services
What we plan to offer in Kolkata
Every category below is in preparation. None is available to book today — registering interest helps us decide what to launch first.
Early-access category
Care assistant / aaya
Non-clinical daily support at home: companionship, mobility assistance, hygiene help and meal-time support.
Non-clinical support
Express interestSubject to provider availability
Nurse visit
Clinical home visits by qualified nurses for prescribed care such as injections, dressings and post-operative support.
Clinical support
Express interestPlanned
Physiotherapy at home
Guided rehabilitation and mobility sessions at home, planned around recovery goals set with your doctor.
Clinical support
Express interestEarly-access category
Vitals & wellness checks
Routine recording of blood pressure, pulse, oxygen saturation and temperature, shared with the family.
Non-clinical support
Express interestSubject to provider availability
Doctor consultation
Coordination of home or video consultations with registered medical practitioners for non-emergency concerns.
Clinical support
Express interestPlanned
Lab-test coordination
Help arranging home sample collection and report delivery through partner diagnostic laboratories.
Non-clinical support
Express interestPlanned
Medical-equipment rental
Coordination of hospital beds, wheelchairs, oxygen concentrators and mobility aids from equipment suppliers.
Non-clinical support
Express interestEarly-access category
Family care coordination
A single point of contact that keeps children and relatives — in Kolkata or abroad — informed after every visit.
Non-clinical support
Express interestFor families
Stay close to your parents' care, from anywhere
A concept preview of the family dashboard we are building — so children in another city or abroad can see visits, summaries and wellness trends.
Family dashboard
Product preview — not live patient dataUpcoming visit
Day / time placeholder
Visit type placeholder
Assigned professional
Name shown after matching
Role placeholder
Visit summary
A short summary appears here after each completed visit.
Family update
Updates reach family members wherever they live — in Kolkata or abroad.
Wellness & vitals timeline
Illustrative trend view — example shape only, no real readings.
Emergency contact
The family's chosen emergency contact and nearest hospital would be shown here. This platform is not an emergency service.
An illustrative concept of the family dashboard we are building. Names, times and readings below are placeholders, not real people or records.
How it will work
From first conversation to ongoing care
This is the workflow we are designing for launch. Actual launch workflows may evolve during early access.
Family shares its need
Tell us what support your parent or elder needs — a few hours of daily help, a nurse visit, or something in between.
Requirement is reviewed
Our coordination team reviews the request, clarifies clinical versus non-clinical needs, and confirms what is feasible.
Suitable verified provider is matched
We match the need against our planned network of professionals whose identity and credentials have been checked to our launch standard.
Family receives profile and schedule
Before any visit, the family sees who is coming, their role, and the agreed schedule — with transparent pricing shared in advance.
Visit and family update
After each visit, the family receives a concise update, so relatives in another city or country stay informed.
Follow-up or recurring plan
Where ongoing support is needed, we help shape a recurring plan that can be adjusted as needs change.
Membership — planned
An optional care membership, being designed
We are exploring an optional membership for families who want ongoing support. Nothing here is final: prices are not published, and no service or event is included free.
Member pricing on eligible services
A future optional membership would offer preferred pricing on eligible services. Prices are not final and will be published before anyone is asked to pay.
Priority coordination
Members would receive earlier responses when scheduling visits during busy periods.
Family visibility
Every visit update and wellness summary in one place, accessible to family members wherever they live.
Community & wellness events
Occasional local events for seniors and caregivers, where feasible. Events would be optional and separately confirmed.
Preventive-care reminders
Gentle reminders for routine check-ups and wellness checks, aligned with your doctor's guidance.
Trust & safety
Our planned launch standard
These are the standards we are building toward before the first visit happens. We do not claim every provider is already verified — verification is a launch requirement we are putting in place now.
Identity verification
Government-issued identity verification for every professional before they join the network.
Credential verification for clinical professionals
Nursing and clinical credentials checked against issuing councils and institutions.
Background & reference checks
Background and reference checks where applicable to the role being performed.
Clear role boundaries
Care assistants provide non-clinical support. Clinical procedures are performed only by qualified clinical professionals, with a valid prescription where required.
Family confirmation
No visit proceeds until the family has seen the professional's profile and confirmed the schedule.
Transparent pricing before confirmation
The full price is shared and agreed before any visit is confirmed. No hidden charges.
Escalation & complaint process
A clear channel to raise concerns, with every complaint reviewed by the coordination team.
Across Kolkata
Interest is being collected across Kolkata
Early-access registrations are open to families across the Kolkata metropolitan area — not only New Town. Where you live helps us decide which neighbourhoods to serve first.
- New Town & Rajarhat
- Salt Lake & Bidhannagar
- Ballygunge & Southern Avenue
- Park Street & central Kolkata
- Behala & the south-west
- Dum Dum & the north
- Howrah & the west bank
- Jadavpur, Garia & the south-east
Listing an area does not mean services are active there yet. Launch order will follow registered interest and provider availability.
Help shape elder care in Kolkata
Register your interest and tell us what your family needs. Your answers decide what we launch first — and where.
Questions
Honest answers, before you sign up
Is the service live?
No. ElderCare Kolkata is in pre-launch. We are validating demand and preparing our first provider network. Joining early access registers your interest; it does not start any service.
Is joining the waitlist a booking?
No. Joining early access is an expression of interest only. It is not a booking, does not reserve a provider, and does not commit you to anything.
Which Kolkata areas are planned?
We are collecting interest across the Kolkata metropolitan area — including New Town, Salt Lake, Ballygunge, Park Street, Behala, Dum Dum, Howrah and Jadavpur, among others. Listing an area does not mean services are active there; launch order will follow registered interest and provider availability.
Are professionals verified?
Verification is part of our planned launch standard: identity checks for every professional, credential verification for clinical professionals, and background or reference checks where applicable. We do not claim that a network is already verified — that work is underway and must be completed before launch.
Is this an emergency service?
No. We are not an emergency, ambulance or hospital service, and the planned platform is not designed for emergencies. For any medical emergency, contact local emergency services or go to the nearest hospital immediately.
Will family members living elsewhere be able to coordinate?
Yes — that is central to what we are building. Adult children in another city or abroad will be able to share requirements, see who is visiting, and receive updates after each visit.
Are prices final?
No. We have not published prices. Any future pricing — including membership pricing — will be shared transparently and confirmed with you before any paid service begins.
What information should I not submit?
Please do not submit medical reports, prescriptions, health records, emergency details or other sensitive medical information through the waitlist form. The form only asks for basic contact details and the kind of support you are interested in.
Medical & emergency disclaimer
This page does not provide medical advice.
Early-access registration is not a care booking and does not create any patient or service relationship.
Do not submit medical reports, prescriptions or emergency information through this page or the waitlist form.
For emergencies, contact local emergency services or go to the nearest hospital immediately.